See below for our Frequently Asked Questions


Do you ship overseas?

No. At this time we are shipping/selling solely to US and Canadian customers. As we expand our business we intend to add more regions so please check back!

How long will it take to get my order?

All orders are printed and processed within 3 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.   Please allow 7 - 14 days for shipping once processing is complete.

Please see our Shipping Policy for additional information.

What shipping carriers do you use?

We use all major carriers, and local courier partners. You’ll be notified of which carrier to expect when you receive your shipping notification and tracking number.


Can I return my product?

At this time we do not offer returns on items.

If a problem arises with your shipment or product, please contact us directly at contact@bjshirtco.com and we will respond within one business day.

Please see our Refund Policy for additional information.

Can I get my product personalized?

Most items are not customizable and only available in the colors shown. If you have a serious question about customizing certain items, or having a completely custom piece, don't hesitate to reach out via our Contact Us page. We can work with you to see if your request is feasible.

Donations to Ukraine

How do I make a donation?

You can make a donation by buying one of our Ukraine Support shirts at any price higher than 'At Cost'. A $30 shirt will have a $10 donation, a $45 shirt will have a $25 donation, and a $70 shirt will have a $50 donation.

The shirts can be found here.

How are the donations being made?

Donations will be collected throughout the week and sent every Friday to Direct Relief. Direct Relief is a nongovernmental, nonsectarian, and not-for-profit humanitarian organization that operates in all 50 states and over 80 countries.

How do you know my donation will get to the right people?

We here at BJ Shirt Co are very serious about only donating to charities with a proven record of helping those in need. Before deciding to send the donations to Direct Relief, we first looked into 20 organizations currently active in Ukraine using Charity Navigator, a website dedicated to transparency in Charity Organizations.

Direct Relief scores 100.0 on Charity Navigator, with 99.4% of the donations going to their program.

How is my donation being used?

Direct Relief is working directly with Ukraine's Ministry of Health as well as on the ground partners to get much needed medical supplies to hard hit areas. At the time of writing this FAQ (3/17/21), Direct Relief has spend $57.4 million in medical aid that has gone towards 11 million doses of medicine and 186,052 lbs of medicine and supplies over the course of 23 deliveries. These totals are constantly updated on the link above.

Your donation will go towards helping in this continuing crisis by bringing medical packs, supplies, and medicine to hard hit areas in Ukraine.

Still have questions?

Still can't find what you are looking for? Don't hesitate to reach out to us

  • Contact Us

    Fill out the form found on the Contact Us page

  • Send a message

    You can email us directly at contact@bjshirtco.com - please allow 1-2 business days for a reply